Frequently Asked Questions


1. What materials do you use in your jewellery?

Ans: WenyaDesigns jewellery generally comes with 14k – 24k gold plated, rhodium plated, Swarovski elements, Freshwater pearls, Precious and Semi precious stones. Sometimes 14k gold filled and 925 silver.


2. I have sensitive ears, are your earrings suitable for me?

Ans: The level of allergy may differ from one to another hence you are advised to remove your earrings once you feel uncomfortable. Generally, 14k - 24k gold plated/rhodium plated are suitable. However you may wish to be on the safe side by upgrading to 14k gold filled/925 silver with an additional charge of SGD $3/pair and SGD $2/pair respectively.

 

3. Do you ship internationally?

Ans: Yes we ship to all countries.


4. What is the shipping rates to my country?

Ans: We strongly encourage Registered Article (parcel with tracking nos) and have estimated shipping rates to some countries. Pls refer below. If you do not see your country, pls contact us for shipping rates.

Hong Kong > SGD $4 onwards

Indonesia > SGD $4 onwards

Japan > SGD $5 onwards

Korea > SGD $4 onwards

Thailand > SGD $4 onwards

United States > SGD $5 onwards 


5. Do you do bridal or bridesmaid jewellery?

Ans: Yes we do. Do allow at least 2-3 weeks in advance. Kindly contact us for more details.


6. What is 14k gold filled (g.f.)? Why is jewellery with it appears to be more costly?

Ans: 14k gold filled also known as 14 karat gold-filled, is of higher quality than gold plated. It is created by bonding a thin layer of gold to a thicker core of brass, which itself is an alloy of copper and zinc. There is approximately 100 times more gold in gold fill than in plated materials. The exterior is solid 14 karat gold and everything you can see or touch is a solid layer of 14 karat gold.  Therefore it is more costly and more durable. Some said 14k gold filled is an alternative to real gold.