TO PLACE AN ORDER

Click on the item(s) under the different categories to view all details and availability.

Prices on the website are quoted in Singapore Dollars (SGD).

I. CART

Add your desired item(s) by clicking 'Add to Cart’. This will lead you to your Cart Summary where you can choose to continue browsing, or make payment for the chosen piece(s). 

At Cart Summary, click 'Confirm' once you have finalized your order.

You are then required to key in your Name, Email, Mailing Address, Preferred Payment Method and Shipping Preference.

Kindly ensure that the name of item(s) and information keyed in are correct before clicking 'Create Order'.

II. PAYMENT

Upon submission of order(s), you will receive an Order Confirmation email with payment advice.

Kindly proceed to make payment and do note that your order(s) will be reserved for 24 hours.

I accept any of the following payment method 

  • Funds Transfer: To POSB savings account 126-91301-0 or UOB savings account 380-383-895-8
  • PayPal: Payments are accepted through PayPal using your credit card or PayPal account.

Once payment has been done, kindly reply to the Order Confirmation email with your payment details.

You will receive a notification email once payment has been verified and when your order will be/has been shipped out.

*Please add wenya@wenyadesigns.com to your Contact List to avoid email landing into Spam/Junk folder.

III. SHIPPING

All orders will be shipped with SingPost (Singapore Post Limited).

Shipping is FREE (within Singapore) with effect from 1 March 2009.

Item(s) will be shipped within 48 hours upon receipt of payment. Shipping may take 2-3 working days for local depending on preference of Normal mail or Registered mail and excludes weekends/public holidays.

For international buyers, please email your shipping enquiry to wenya@wenyadesigns.com.

*Do note that shipping may take longer time during festive seasons etc.

IV. PACKAGING & DEFECTS

WenyaDesigns will not be responsible for lost or damaged items during shipping. Goods sold are non refundable & non exchangeable.

However, please rest assured that item(s) will be properly wrapped, packed and sealed securely to prevent damage during shipping. Bubble wrap envelops are used.

*Should you need a box for gift presentation, please request for one.

For the luxury of WenyaDesigns' customers, the quality of workmanship of all jewellery is lifetime guaranteed. If any of the items purchased from Wenyadesigns is broken or damaged in any way, please contact us regarding the condition. We will try our best to fix it (case by case basis). In any case, shipping and/or material cost will be borne by customer.


V. PRODUCTS

WenyaDesigns do our best in displaying colors of our goods as accurately as possible. However, do note that color calibration of individual's computer may differ.


*WenyaDesigns reserve the right to make any amendments on the site without any prior notice.